Privacy Policy
Last updated: 12/28/2025
1. Introduction
Devoster.com ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our hosting services.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and contact details
- Billing and payment information
- Login credentials and authentication data
- Support ticket correspondence
- Domain registration details
2.2 Automatically Collected Information
- IP addresses and device information
- Browser type and operating system
- Usage data and analytics
- Cookies and tracking technologies
- Server logs and access details
3. How We Use Your Information
We use the collected information for:
- Providing, maintaining, and improving our hosting services
- Processing payments and managing billing
- Communicating about services, updates, and support
- Detecting and preventing fraud and security threats
- Complying with legal obligations
- Analyzing usage patterns to improve user experience
- Sending marketing communications (where permitted by law and with your consent where required)
3.1 Legal Basis for Processing (EEA, UK & Switzerland)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we only process your personal information when we have a valid legal basis, including:
- Contract: To provide our services and perform our contract with you.
- Legitimate Interests: To operate, secure, and improve our services, including fraud prevention, provided these interests are not overridden by your rights.
- Legal Obligation: To comply with laws and regulations (e.g., tax and accounting rules).
- Consent: For specific activities like non-essential cookies/analytics or direct marketing where required by law. You may withdraw consent at any time.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in operating our services (payment processors, email services, analytics providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Your Consent: When you explicitly authorize us to share information
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for data transmission
- Secure data storage with encryption at rest
- Regular security audits and monitoring
- Brute force protection and rate limiting
- Two-factor authentication options
- ModSecurity protection and firewalls
- Role-based access control
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent for marketing communications
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at Support center.
7. Cookies, Local Storage, and Similar Technologies
We use cookies and similar technologies (like local storage and scripts) to operate our website, remember your preferences, and understand how our services are used. This includes:
- Essential technologies required for security, authentication, and core functionality (e.g., keeping you logged in).
- Preference storage (e.g., remembering your chosen language).
- Analytics tools like Google Analytics to understand site usage and improve performance.
- Security and abuse prevention tools like Google reCAPTCHA to protect our forms and infrastructure.
Where required by law (e.g., for non-essential analytics cookies in the EU/EEA), we will obtain your consent before setting such cookies. You can manage your choices via your browser settings and, where available, our cookie banner or settings page.
For more detailed information on how we use cookies and similar technologies, please see our Cookie Policy.
8. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is generally retained for the duration of your account plus any legally required retention periods.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this privacy policy or wish to report abuse, please email [email protected] or contact us via our Support center.